Terms and Conditions; Policies

SAFE HARBOR PRIVACY POLICY

Starweaver Group, Inc. (“Starweaver”) respects individual privacy and values the confidence of its customers, employees, consumers, business partners and others. Not only does Starweaver strive to collect, use and disclose personal information in a manner consistent with the laws of the countries in which it does business, but it also has a tradition of upholding the highest ethical standards in its business practices. This Safe Harbor Privacy Policy (the “Safe Harbor Privacy Policy”) sets forth the privacy principles Starweaver follows with respect to transfers of personal information from the European Economic Area (EEA) (which includes the twenty-seven member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) and from Switzerland to the United States.

SAFE HARBOR

The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EEA to the United States (the “U.S.-EU Safe Harbor”). The EEA also has recognized the U.S.-EU Safe Harbor as providing adequate data protection (OJ L 45, 15.2.2001, p.47). The United States Department of Commerce and the Federal Data Protection and Information Commissioner (FDPIC) of Switzerland have agreed on a similar set of principles and frequently asked questions to enable U.S. companies to satisfy the requirement under Swiss law that adequate protection be given to personal information transferred from Switzerland to the United States (the “U.S.-Swiss Safe Harbor”). Consistent with its commitment to protect personal privacy, Starweaver adheres to the principles set forth in the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor (the “Safe Harbor Principles”).

SCOPE

This Safe Harbor Privacy Policy (the “Safe Harbor Privacy Policy”) applies to all personal information received by Starweaver in the United States from the EEA and from Switzerland, in any format, including electronic, paper or verbal.

DEFINITIONS

For purposes of this Safe Harbor Privacy Policy, the following definitions shall apply:

“Agent” means any third party that collects or uses personal information under the instructions of, and solely for, Starweaver or to which Starweaver discloses personal information for use on Starweaver’s behalf.

“Starweaver” means Starweaver Group, Inc., its predecessors, successors, subsidiaries, divisions and groups in the United States.

“Personal information” means any information or set of information that identifies or could be used by or on behalf of Starweaver to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information.

“Sensitive personal information” means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, views or activities, that concerns health or sex life, information about social security benefits, or information on criminal or administrative proceedings and sanctions other than in the context of pending proceedings. In addition, Starweaver will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive.

PRIVACY PRINCIPLES

The privacy principles in this Safe Harbor Privacy Policy have been developed based on the Safe Harbor Principles.

NOTICE: Where Starweaver collects personal information directly from individuals in the EEA, it will inform them about the purposes for which it collects and uses personal information about them, the types of non-agent third parties to which Starweaver discloses that information, the choices and means, if any, Starweaver offers individuals for limiting the use and disclosure of personal information about them, and how to contact Starweaver. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to Starweaver, or as soon as practicable thereafter, and in any event before Starweaver uses or discloses the information for a purpose other than that for which it was originally collected.

Where Starweaver receives personal information from its subsidiaries, affiliates or other entities in the EEA, it will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal information relates.

CHOICE: Starweaver will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

For sensitive personal information, Starweaver will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.

Starweaver will provide individuals with reasonable mechanisms to exercise their choices.

DATA INTEGRITY: Starweaver will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Starweaver will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.

TRANSFERS TO AGENTS: Starweaver will obtain assurances from its agents that they will safeguard personal information consistently with this Safe Harbor Privacy Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), being subject to Swiss Federal Act on Data Protection, Safe Harbor certification by the agent, or being subject to another European Commission or Swiss FDPIC adequacy finding (e.g., companies located in Canada). Where Starweaver has knowledge that an agent is using or disclosing personal information in a manner contrary to this Safe Harbor Privacy Policy, Starweaver will take reasonable steps to prevent or stop the use or disclosure.

ACCESS AND CORRECTION: Upon request, Starweaver will grant individuals reasonable access to personal information that it holds about them. In addition, Starweaver will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

SECURITY: Starweaver will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

ENFORCEMENT: Starweaver will conduct compliance audits of its relevant privacy practices to verify adherence to this Safe Harbor Privacy Policy. Any employee that Starweaver determines is in violation of this Safe Harbor Privacy Policy will be subject to disciplinary action up to and including termination of employment.

DISPUTE RESOLUTION: Any questions or concerns regarding the use or disclosure of personal information should be directed to the Starweaver Privacy Office at the address given below. Starweaver will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information by reference to the principles contained in this Safe Harbor Privacy Policy. For complaints that cannot be resolved between Starweaver and the complainant, Starweaver has agreed to participate in the following dispute resolution procedures in the investigation and resolution of complaints to resolve disputes pursuant to the Safe Harbor Principles:

1. for disputes involving all personal information received by Starweaver from Switzerland, Starweaver has agreed and to cooperate with the Swiss FDPIC;
2. for disputes involving employment-related personal information received by Starweaver from the EEA, Starweaver has agreed to cooperate with the data protection authorities in the EEA and to participate in the dispute resolution procedures of the panel established by the European data protection authorities;
3. for disputes involving all other personal information received by Starweaver from the EEA, Starweaver has agreed to TRUSTe dispute resolution. Individuals who submit a question or concern to Starweaver and who do not receive acknowledgment from Starweaver of the inquiry or who think their question or concern has not been satisfactorily addressed should then contact the TRUSTe Safe Harbor Dispute Resolution Program on the Internet, by mail or by fax. Inquiries by mail or fax should identify Starweaver as the company to which a concern or question has been submitted, and include a description of the privacy concern, the name of the individual submitting the inquiry, and whether TRUSTe may share the details of the inquiry with Starweaver. TRUSTe will act as a liaison to Starweaver to resolve these disputes.
   1. a. http://watchdog.truste.com/pvr.php?page=complaint&url
       b. Fax: 415-520-3420
       c. Mail: Watchdog Complaints, TRUSTe, 55 2nd Street, 2nd Floor, San Francisco, CA, USA 94105
   2. For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, visit TRUSTe on the Internet(http://watchdog.truste.com/pvr.php?page=complaint&url) or request this information from TRUSTe by mail or fax using the contact information listed above. The TRUSTe dispute resolution process shall be conducted in English.

LIMITATION ON APPLICATION OF PRINCIPLES

Adherence by Starweaver to these Safe Harbor Principles may be limited (a) to the extent required to respond to a legal or ethical obligation; (b) to the extent necessary to meet national security, public interest or law enforcement obligations; and (c) to the extent expressly permitted by an applicable law, rule or regulation.

INTERNET PRIVACY

Starweaver sees the Internet and the use of other technology as valuable tools to communicate and interact with consumers, employees, business professionals, business partners, and others. Starweaver recognizes the importance of maintaining the privacy of information collected online and has created a specific Internet Privacy Policy (the “Internet Privacy Policy”) governing the treatment of personal information collected through web sites that it operates. With respect to personal information that is transferred from the European Economic Area or Switzerland to the U.S., the Internet Privacy Policy is subordinate to this Safe Harbor Privacy Policy. However, the Internet Privacy Policy also reflects additional legal requirements and evolving standards with respect to Internet privacy. Starweaver’s Internet Privacy Policy can be obtained by contacting the company at helpdesk@starweaver.com.

CONTACT INFORMATION

Questions or comments regarding this Safe Harbor Privacy Policy should be submitted to the Starweaver Privacy Office by mail to:

Starweaver Privacy Office

Starweaver Group, Inc.
1122 E Pike Street, Suite 1180

Seattle, WA 98122-3916

Or by e-mail  helpdesk@starweaver.com

CHANGES TO THIS SAFE HARBOR PRIVACY POLICY

This Safe Harbor Privacy Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. A notice will be posted on the Starweaver web page (www.starweaver.com) for 60 days whenever this Safe Harbor Privacy Policy is changed in a material way.

THIS SAFE HARBOR PRIVACY POLICY WAS LAST UPDATED ON 1 MARCH 2021.

Starweaver Community Standards

Academic and professional integrity is important to Starweaver, our instructors and content partners, and our students and others using our platform. instructional community. Similarly, we regard the treatment of others in civil and respectful ways to be paramount to the Starweaver community, our brand and our obligations to society. 

Your commitment to integrity and civility shows respect for yourself, your peers, your instructors and everyone else involved who use our platform.

Community Standards

My using our services and platform you must follow the “Community Standards” to uphold Starweaver's commitment to integrity and civility, and yours:

• Your participation online will comply with these Community Standards regarding integrity and civility. You will not be involved in harassment. Harassment means any objectionable conduct, comments or display by you that that is directed at one or our team members or any member of the Starweaver online community, including other students, our instructors, our teaching assistants and anyone else online (the “Starweaver Community.”        You will not make statements or comment in a way that is based on the race, creed, religion, color, sex, sexual orientation, marital status, family status, disability, physical size or weight, age, nationality, and/or ancestry or place of origin of any member of the Starweaver Community. Examples of Harassment including:
  • Verbal abuse or threats;
  • Unwelcome remarks, jokes, innuendoes or taunting about a person's body, attire, age, marital status, ethnic or national origin, religion, sexuality, etc;
  • Displaying of pornographic, racist or other offensive or derogatory pictures, cartoons, text or printed matter of any type;
  • Practical jokes which cause awkwardness or embarrassment;
  • Unwelcome invitations or requests, whether indirect, explicit or intimidating, and
  • Bullying, which is broadly defined.
• You will register for only one account. Your account is linked to your email address. If you register on our site with more than one email address, you are registering for more than one account. If you have already registered for two accounts, please contact us at the following address and we will help you consolidate these accounts so that you only use one account.
• When submitting assignments, “homework,” quizzes, Challenges, exercises, exams, etc. the effort must be your own work (except for assignments that explicitly permit and/or recommend collaboration).
• You may not engage in any other activities that will dishonestly improve your results or dishonestly improve or damage the results of others.
• You will not be involved in plagiarism of any sort, including plagiarism of any content on the Starweaver platform, or the work of anyone else in the Starweaver Community. Plagiarism is when you copy or reproduce words, ideas, or any other materials from another source without giving credit to the original author. Plagiarism also includes the practice of employing or allowing another person to alter or revise your work, and then submitting the work as your own. Students may discuss assignments among themselves, or with an instructor or tutor‚ but all assignment submissions must be original works done independently by the student. Plagiarism is unacceptable in any academic environment, and is a serious violation of the Starweaver Community Standards.

No refunds will be given for subscriptions or other payments for access to the Starweaver platform that are withheld or revoked due to plagiarism. We understand our learners come from many different academic backgrounds and many are unfamiliar with our academic standard for plagiarism, and a violation of our policies may have been a one-time mistake. If your assignment has been found to have been plagiarized, you will receive an email notification detailing next steps.

Nothing in this policy shall restrict the applicability to you of any institutional policies established by our content partners in connection with their content (e.g., student codes of conduct); such policies shall supplement this policy and to the extent there is a conflict between such policies and this policy, as between you and our content partners, our content partner’s policies shall govern.

Flag plagiarism

To report plagiarism (copying materials from another source without giving credit):

1. Contact us by sending an email to helpdesk@starweaver.com. 
2. In that email identify who was involved in plagiarism, providing either their screen name or other identifying facts (including screen shots if possible).
3. In the email identify what was plagiarized (including screen shots if possible)..

Report Community Standards violations

You can report Community Standards violations by contacting Starweaver support at helpdesk@starweaver.com..

THIS COMMUNITY STANDARS POLICY WAS LAST UPDATED ON 1 MARCH 2021.

TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

THIS WEB SITE AND ANY AND ALL OTHER PUBLIC AND PRIVATE WEB SITES OWNED AND OPERATED BY OR ON BEHALF OF STARWEAVER GROUP, INC.(“STARWEAVER”) ARE REFERRED TO HEREIN AS “STARWEAVER WEB SITE(S).”

BY ACCESSING ANY STARWEAVER WEB SITE(S) YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS ANY STARWEAVER WEB SITE(S).

Unauthorized use of any Starweaver Web Site(s) including but not limited to unauthorized entry into Starweaver’s systems, misuse of passwords, or misuse of any information posted to a site, is strictly prohibited. VIOLATORS WILL BE PROSECUTED TO THE FULLEST EXTENT PERMISSIBLE BY LAW.

Starweaver transfers information about you if Starweaver is acquired by or merged with another company. In this event, Starweaver will notify you before information about you is transferred and becomes subject to a different privacy policy.

COPYRIGHT © STARWEAVER GROUP, INC. ALL RIGHTS RESERVED

The works of authorship contained in any Starweaver Web Site(s), including but not limited to all design, text, sound recordings and images, are owned, except as otherwise expressly stated, by Starweaver. Except as otherwise expressly stated herein, they may not be copied, transmitted, displayed, performed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use or otherwise used in whole or in part in any manner without Starweaver’s prior written consent, except to the extent permitted by the Copyright Act of 1976 (17 U.S.C. § 107), as amended, and then, only with notices of Starweaver’s proprietary rights provided that you may download information and print out hard copies for your personal use, so long as you do not remove any copyright or other notice as may be contained in information, as downloaded.

TRADEMARKS AND OTHER INTELLECTUAL PROPERTY

Starweaver, Education You Can Bank On, Body of Knowledge, Performance You Can Bank On, and Banking on Relationships are either registered trademarks or trademarks of Starweaver in the US and/or other countries. Other featured words or symbols, used to identify the source of goods and services, may be the trademarks of their respective owners. Starweaver is the beneficiary of other intellectual property, including may copyrights, and a patent pending for a “System and Method for Utilizing Industry Specific Competencies to Maximize Resource Utilization” (https://www.google.com/patents/US20120066017).

USE OF INFORMATION AND MATERIALS

The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of Starweaver Web Sites including but not limited to unauthorized entry into Starweaver’s systems, misuse of passwords, or misuse of any information posted on a site is strictly prohibited.

REFUND POLICY

SUBSCRIPTIONS TO STARWEAVER’S ELECTRONIC PRODUCTS ARE NON-REFUNDABLE.  To cancel any subscription, simply send an email to helpdesk@starweaver.com, or submit a request in our Support & FAQ section (https://support.starweaver.com). All cancellations must be documented, digitally in writing. Any subscription cancelled after the date on which a subscription renews will incur the full amount due for the subscription without offset.

TRIAL PERIOD RESTRICTIONS

During all user trials, access to certain features may be limited or not available.  Test Prep courses are included in such restrictions.  Users may waive the trial period, and if they do so their trial period will end, their subscription will begin and they will be charged at that time.

CREDITS AND PURCHASES ON STARWEAVER PLATFORMS

Users may acquire or purchase “credits” on one or more Starweaver Platforms. These credits function as a virtual currency which may only be used or redeemed on the Starweaver Platforms. Credits may not be transferred from one user to another, nor may they be redeemed or refunded or cash or other benefit.  All credits must be used within one year of their initial purchase.  Certain credit awarded as part of an incentive or reward, or granted under other circumstances, whereby such credits may expire before the standard one-year expiration date (e.g., credits that are awarded monthly based on the type of subscription a user has; or credits that are awarded based on a ‘give-away’ or incentive grant by Starweaver to the user). Once such credits expire, they cannot be redeemed.  

FREE OR REDUCED COST ACCESS

Various students, including those enrolled in colleges or universities, may be granted access to this system for an extended or limited period of time.  Such access may be withdrawn or restricted at anytime with or without notice without any liability to Starweaver. By accepting these Terms of Use, each person, entity, and/or party that is the beneficiary of such access waives any right to refund, offset or claim against Starweaver and any of its associated entities. 

LINKS

THIS SITE MAY CONTAIN LINKS TO WEB SITES CONTROLLED OR OFFERED BY THIRD PARTIES (NON-AFFILIATES OF GLOBECON). STARWEAVER HEREBY DISCLAIMS LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD PARTY SITES LINKED TO THIS WEB SITE. BY CREATING A LINK TO A THIRD PARTY WEB SITE, STARWEAVER DOES NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEB SITE, NOR IS STARWEAVER LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF STARWEAVER AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE STARWEAVER SITE.

NO WARRANTY

THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED “AS IS”, “AS AVAILABLE”. STARWEAVER DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESSED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THE INFORMATION AND MATERIALS.

LIMITATION OF LIABILITY

IN NO EVENT WILL STARWEAVER BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF STARWEAVER, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

SUBMISSIONS

All information submitted to Starweaver via this site shall be deemed and remain the property of Starweaver and Starweaver shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this site provides Starweaver through this site. Starweaver shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by the Starweaver entity having the direct customer relationship or as otherwise specifically agreed or required by law. Nothing contained herein shall be construed as limiting or reducing Starweaver’s responsibilities and obligations to its clients.

AVAILABILITY

Starweaver Web Site(s) are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

ADDITIONAL TERMS

Certain sections or pages on this site may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.

GOVERNING LAW

Use of this site shall be governed by all applicable Federal laws of the United States of America and the laws of the State of Washginton.

THESE TERMS OF USE WERE LAST UPDATED ON 1 MARCH 2021.